Shipping policy
Aura Femme currently ships to customers across Australia.
Processing time
Orders are usually processed within 1-3 business days, excluding weekends and public holidays. During new drops, sales, or peak periods, processing may take slightly longer.
Delivery time
Estimated delivery times vary depending on your location and the shipping method available at checkout. Tracking information will be provided where available once your order has been dispatched.
Discreet packaging
Every order is packed with privacy in mind. The outside of the parcel will not display obvious product descriptions.
Incorrect address
Please make sure your shipping details are correct before placing your order. We are not responsible for delays, failed delivery, or lost parcels caused by incorrect or incomplete addresses.
Delayed or lost parcels
Once your order has been dispatched, delivery time may be affected by the carrier, weather, public holidays, or other factors outside our control. If your parcel appears delayed, please contact us and we will help check the tracking status.